Ball Pendant Lamp

from House Doctor

FAQ 常見問題
Color
Opal White Glass With Brass
Grey Glass With Black
  • Design by House Doctor

    Lamps are a crucial element when you want to create a cosy and atmospheric home. Ball is a wonderful pendant lamp that brings life to your home.

    The lamp is made of matte white glass or smoke grey glass with a stunning golden detail that adds an extra eye-catching dimension to the product. Use the lamp in your kitchen or in your hallway as a nice and personal light source with edge and character. This product is handmade which means that variation in colour, size and shape may appear.
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    House for Goodies is an Authorized Dealer for the House Doctor. All products are licensed and designed in Denmark. Give us a call at +852 2147 1381 for enquiry or to place order by phone.


  • Brand Origin :
    Denmark

    Color :
    White /
    Grey

    Material :

    Glass, Metal

    Dimensions :
    Dia30 x H35 cm
    1.6 meter Cord

    Light Source (Not Included) :
    E27 bulb, max. 25W


  • Design by House Doctor

    當您想要創造個性化的家居裝飾時,燈飾是至關重要的元素。Ball Pendant 是一支美妙的吊燈,為您的家庭帶來生氣

    由啞光乳白色玻璃 或 煙灰色玻璃製成,具有金色細節,為產品增添了一個引人注目的感覺。在廚房或走廊中使用,具有個性的漂亮光源。此產品是手工製作,可能會出現顏色,大小和形狀的差別
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    House for Goodies 是 House Doctor 的香港授權經銷商,所有產品均在丹麥授權和設計。 歡迎致電 +852 2147 1381 查詢存貨或透過電話下單


  • 品牌產地 :
    丹麥

    顏色 :
    白色 或
    灰色

    物料:
    玻璃, 金屬

    尺寸:
    直徑 30 x 高 35 厘米
    電線長度 1.6 米

    光源 (不包括) :
    E27 bulb, max. 25W




Related Items

FAQ
  • 1. Where is you store located?

    Please feel free to drop by our two stories showroom in Tsim Sha Tsui, the heart of Hong Kong.

    Shop A2, G/F, 16 Granville Circuit, Tsim Sha Tsui, Kowloon, Hong Kong

    Tel : +852 2147 1381
    Fax : +852 2147 1382
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    2. What Are Your Store Opening Hours?

    mon - sat : 12 - 9pm
    sunday and public holiday : 12 -7pm

    For any assistance (in store or online), our Customer Care team is on hand to help you.

    Contact the team by e-mail at contact@houseforgoodies.com
    or call: +852 2147 1381
  • 1. Do I need to set up an account to place an order?


    You don’t need an account to place an order, but there are many benefits to doing so:

    * Automatic selection of correct currency and calculation of any shipping, tax and duties charges

    * Fast-track checkout using previous transaction details

    * Items in your SHOPPING BAG are be saved for your next visit, from any device

    * Open orders, order history and exchanges can be reviewed easily

    To create an account, click LOG IN then SIGN UP in the top right-hand corner of the site. When you return, simply LOG IN
    -

    2. I’ve forgotten my account password. What should I do?

    Click LOG IN in the top right-hand corner of the site, then click “Forgot your password?”. Enter your email address or mobile number, and we will send you instructions on how to reset your password.
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    3. Can I place order over the phone?

    Yes. Simply call our Customer Care team on the following numbers:
    +852 2147 1381

  • For any assistance (in store or online), our Customer Care team is on hand to help you. Contact the team by e-mail at contact@houseforgoodies.com
    or call: +852 2147 1381

  • We accept the following payment methods:



    For any assistance (in store or online), our Customer Care team is on hand to help you. Contact the team by e-mail at contact@houseforgoodies.com
    or call: +852 2147 1381



  • 1. Is my order successful?

    You will receive an Order Confirmation Email shortly after placing an order successfully. If you do not receive this email, please contact us at contact@houseforgoodies.com
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    2. Can I change my order information after submission?

    If you would like to make any change to an order you have placed, please contact us as soon as possible at contact@houseforgoodies.com
    , with your Order Confirmation Email.

    Once your order status has changed to “SHIPPED”, we will not be able to change your order.
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    3. When will my order be shipped?

    Your order will be shipped as soon as possible, subject to stock availability and quality checks.

    In general :
    Hong Kong, Macau Approx. within 2 business days*
    * Shipment department do not operate on weekends and public holidays

    For international order, please feel to contact us for delivery details. 

  • 1. How can I track my order?

    Soon after your order is dispatched, we will send you a Shipment Confirmation Email with the information of the courier used and the tracking number of your order in it.

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    2. Which courier do you use?

    We offer flexible delivery method, depending the cases. Here are the common option for delivery.

    Destination

    Items

    Courier

    Hong Kong / Macau

    Furniture & Lighting (10kg up)

    SF Express *

    Home Accessories

    SF Express (Self Pick up at stations) / Hong Kong Post Registered Mail

    * Please note the door to door delivery service for furniture & Lighting does not include stair climbing. It is involves extra charges for stair climbing. Please state in the delivery address.

    For international order, please feel to contact us for delivery details. 
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    3. How long will my order take to arrive?

    Here is the list of delivery time for different area zones and by different couriers:

    Zone SF Express Hongkong Post
    Hong Kong approx. 3 business days -approx. 2-5 business days

    * Remote or outlying areas may take longer
    * Your order may be delayed due to factors outside of our control (customs clearance procedures, long holidays, extreme weather.)

    For international order, please feel to contact us for delivery details. 
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    4. Can Can I pick up in store?

    Sure. For added convenience and flexibility, you can order online and collect your purchase personal-ly, or send a representative. Please let us know when and where you would like to pick up your items at least two days in advance. We will send you a notification email once your order is confirmed.

    You can also simply select COLLECT AT STORE on the Shipping page at Checkout.

    To collect your order, simply visit our shop and present your printed order confirmation and the credit card used, or a photo ID of your designated representative.
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    5. Do I need to sign to receive my order?

    Yes. All orders must be signed for at the time of delivery. In doing so, you accept the responsibility for the order from that moment on.

    If the recipient is not the original purchaser, such as in the case of a gift delivery, then the recipient’s signature will be accepted by House for Goodies Limited as evidence of delivery and fulfilment of your order.
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    6. Do I have to pay taxes and duties for International order?

    Import tax and duties may be applicable, depending on the destination country. You are responsible for all import tax and duties.

    The courier or your local post office will contact you with further details for customs clearance. Please note that customs clearance procedures may delay the delivery time. Please contact us for shipment details at contact@houseforgoodies.com

  • 1. Can I return my item and get a refund?

    All orders are non-returnable and non-refundable. We will send out the in-stock items within 2 working days. As for per-order items, the order confirmation will directly send to our supplier overseas, which cannot be revised.
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    2. What if i get a defective/incorrect item?

    All items undergo comprehensive quality control and are checked for faults and damage before they are sent to customers. Should you receive an item that is not in perfect condition, we will be happy to replace your product at no cost. Please contact us at contact@houseforgoodies.com
    within 2 days of receipt, stating the problem and attach relevant photos if possible.

    Items shipped without our consent may be refused upon delivery.

  • 1. Will the warranty be included?

    The warranty eligibility will be subject to the relevant vendor or supplier’s policy. We will do our best to support and provide recommendations. Please contact us at contact@houseforgoodies.com for further information.

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