STILLA Pouf

from AYTM

FAQ 常見問題
Color
Rose Valvet
Dusty Green Valvet
Forest Valvet
Black Valvet
Amber Valvet
Bordeaux Valvet
  • Designed by Kathrine & Per Gran Hartvigsen

    The STILLA Pouf shines with its clean and modern drop shape and classic velvet cover. In conjunction they grant this stool a distinct classy character.
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    House for Goodies is an Authorized Dealer for the AYTM. All products are licensed and designed in Denmark. Give us a call at +852 2147 1381 for enquiry or to place order by phone.


  • Country of Origin :
    Turkey

    Color :

    Rose /
    Dusty Green /
    Forest /
    Black /
    Amber (NEW! 2018 S/S) /
    Bordeaux (NEW! 2018 S/S)

    Material :

    Cotton Velvet & Polyester Fabric
    Polystyrene (EPS) Filling
    MDF Bottom

    Dimensions :
    W70 x D60 x H36.5cm

    Care Instruction :

    Cover // 100% cotton

    Please use a vacuum cleaner frequently when the stool is new as it can shed fluff for a period of time.

    Remove all stains immediately - first with a dry, white cotton cloth, then sprinkle the area with water and dab again with a clean cloth. Never use any chemicals. If the removal of the stain fails, please use professional cleaning help.

    Please note that the fabric colours may fade if exposed to strong sunlight for a long period of time.

    It is recommended to use an under rug on vinyl, oiled or untreated flooring, since staining from the backside of the stool may occur.


     

  • Designed by Kathrine & Per Gran Hartvigsen

    STILLA 凳子具有乾淨,現代感的外形和經典天鵝絨坐墊形成有趣對比,賦予凳子一個獨特而優雅的性格
    -


    House for Goodies 是 AYTM 的香港授權經銷商,所有產品均在丹麥授權和設計。 歡迎致電 +852 2147 1381 查詢存貨或透過電話下單


  • 原產地 :
    土耳其

    顏色 :

    粉紅色 /
    灰綠色 /
    墨綠色 /
    黑色 /
    琥珀色 (NEW! 2018 S/S) /
    棗紅色 (NEW! 2018 S/S)

    物料:
    棉質天鵝絨坐墊
    聚苯乙烯 (EPS) 填充物
    MDF

    尺寸:
    闊70 x 深60 x 高36.5 厘米

    保養說明:
    請使用吸塵機清潔
    所有污漬應立即清除 - 首先用乾白色的棉布,然後用乾淨的布再次用水噴灑。切勿使用任何化學品。如果未能清除污漬,請使用專業的清潔幫助。 請注意,如果長時間暴露在強烈的陽光下,織物顏色可能會褪色




Related Items

FAQ
  • 1. Where is you store located?

    Please feel free to drop by our two stories showroom in Tsim Sha Tsui, the heart of Hong Kong.

    Shop A2, G/F, 16 Granville Circuit, Tsim Sha Tsui, Kowloon, Hong Kong

    Tel : +852 2147 1381
    Fax : +852 2147 1382
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    2. What Are Your Store Opening Hours?

    mon - sat : 12 - 9pm
    sunday and public holiday : 12 -7pm

    For any assistance (in store or online), our Customer Care team is on hand to help you.

    Contact the team by e-mail at hello@houseforgoodies.com or call: +852 2147 1381
  • 1. Do I need to set up an account to place an order?


    You don’t need an account to place an order, but there are many benefits to doing so:

    * Automatic selection of correct currency and calculation of any shipping, tax and duties charges

    * Fast-track checkout using previous transaction details

    * Items in your SHOPPING BAG are be saved for your next visit, from any device

    * Open orders, order history and exchanges can be reviewed easily

    To create an account, click LOG IN then SIGN UP in the top right-hand corner of the site. When you return, simply LOG IN
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    2. I’ve forgotten my account password. What should I do?

    Click LOG IN in the top right-hand corner of the site, then click “Forgot your password?”. Enter your email address or mobile number, and we will send you instructions on how to reset your password.
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    3. Can I place order over the phone?

    Yes. Simply call our Customer Care team on the following numbers:
    +852 2147 1381

  • For any assistance (in store or online), our Customer Care team is on hand to help you. Contact the team by e-mail at hello@houseforgoodies.com
    or call: +852 2147 1381

  • We accept the following payment methods:



    For any assistance (in store or online), our Customer Care team is on hand to help you. Contact the team by e-mail at hello@houseforgoodies.com
    or call: +852 2147 1381



  • 1. Is my order successful?

    You will receive an Order Confirmation Email shortly after placing an order successfully. If you do not receive this email, please contact us at hello@houseforgoodies.com
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    2. Can I change my order information after submission?

    If you would like to make any change to an order you have placed, please contact us as soon as possible at hello@houseforgoodies.com , with your Order Confirmation Email.

    Once your order status has changed to “SHIPPED”, we will not be able to change your order.
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    3. When will my order be shipped?

    Your order will be shipped as soon as possible, subject to stock availability and quality checks.

    In general :
    Hong Kong, Macau Approx. within 2 business days*
    * Shipment department do not operate on weekends and public holidays

    For international order, please feel to contact us for delivery details. 

  • 1. How can I track my order?

    Soon after your order is dispatched, we will send you a Shipment Confirmation Email with the information of the courier used and the tracking number of your order in it.

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    2. Which courier do you use?

    We offer flexible delivery method, depending the cases. Here are the common option for delivery.

    Destination

    Items

    Courier

    Hong Kong / Macau

    Furniture & Lighting (10kg up)

    SF Express *

    Home Accessories

    SF Express / Hong Kong Post Registered Mail

    * Please note the door to door delivery service for furniture & Lighting does not include stair climbing. It is involves extra charges for stair climbing. Please state in the delivery address.

    For international order, please feel to contact us for delivery details. 
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    3. How long will my order take to arrive?

    Here is the list of delivery time for different area zones and by different couriers:

    Zone SF Express Hongkong Post
    Hong Kong approx. 3 business days -approx. 2-5 business days

    * Remote or outlying areas may take longer
    * Your order may be delayed due to factors outside of our control (customs clearance procedures, long holidays, extreme weather.)

    For international order, please feel to contact us for delivery details. 
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    4. Can Can I pick up in store?

    Sure. For added convenience and flexibility, you can order online and collect your purchase personal-ly, or send a representative. Please let us know when and where you would like to pick up your items at least two days in advance. We will send you a notification email once your order is confirmed.

    You can also simply select COLLECT AT STORE on the Shipping page at Checkout.

    To collect your order, simply visit our shop and present your printed order confirmation and the credit card used, or a photo ID of your designated representative.
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    5. Do I need to sign to receive my order?

    Yes. All orders must be signed for at the time of delivery. In doing so, you accept the responsibility for the order from that moment on.

    If the recipient is not the original purchaser, such as in the case of a gift delivery, then the recipient’s signature will be accepted by House for Goodies Limited as evidence of delivery and fulfilment of your order.
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    6. Do I have to pay taxes and duties for International order?

    Import tax and duties may be applicable, depending on the destination country. You are responsible for all import tax and duties.

    The courier or your local post office will contact you with further details for customs clearance. Please note that customs clearance procedures may delay the delivery time. Please contact us for shipment details at hello@houseforgoodies.com

  • 1. Can I return my item and get a refund?

    All orders are non-returnable and non-refundable. We will send out the in-stock items within 2 working days. As for per-order items, the order confirmation will directly send to our supplier overseas, which cannot be revised.
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    2. What if i get a defective/incorrect item?

    All items undergo comprehensive quality control and are checked for faults and damage before they are sent to customers. Should you receive an item that is not in perfect condition, we will be happy to replace your product at no cost. Please contact us at hello@houseforgoodies.com within 2 days of receipt, stating the problem and attach relevant photos if possible.

    Items shipped without our consent may be refused upon delivery.

  • 1. Will the warranty be included?

    The warranty eligibility will be subject to the relevant vendor or supplier’s policy. We will do our best to support and provide recommendations. Please contact us at hello@houseforgoodies.com for further information.